Terms and Conditions

Booking Terms & Conditions

Cancellation
If it is necessary for you to cancel your booking, please inform Assington Mill in writing, or by email, as soon as possible.  Cancellation is effective from the date your letter/email is received at our offices and may be subject to cancellation charges as follows:

  • If cancellation is made less than 21 days before the start of the course, whether deliberately or by default, the fees will not be refunded, a condition which is accepted when the booking is confirmed.
  • Other Changes:  Anyone enrolling for a course will be expected to pay the full fee. No reductions can be made in respect of late arrival, early departure or absence during any part of the course.

Acceptance of Bookings:  Assington Mill reserves the right to refuse to accept any booking without stating a reason.

Amendments
The course programme is subject to amendment.  Assington Mill reserves the right to alter course programmes or engage alternative tutors if and as circumstances dictate.  Assington Mill cancels a course only after careful consideration, but reserves the right to do so if numbers booked have failed to meet a minimum requirement or for other exceptional reasons.  In this event, applicants will be informed as soon as possible.  They will be refunded any monies paid in respect of that course.  Assington Mill will not be liable for any additional cost or expense.

All fees were correct at the time of booking. They may be varied should circumstances outside the control of Assington Mill make this necessary. Any increase in charges will not take place within the 21 days prior to the start of the course.

Special Diets
Assington Mill provides dietary options on request. Please indicate on your booking form if you have vegetarian or other special dietary requirements. We will, where possible, make all the necessary arrangements.

Smoking
Assington Mill is generally non-smoking, although we do allow smoking in outside areas.

Pets
We regret we do not have facilities for pets and therefore cannot normally accept them on our courses.  However, we are able to make special arrangements to accommodate guide dogs.

Guests with Disabilities
Assington Mill welcomes disabled guests provided they can manage independently or are accompanied by a friend or relative on the same course, able to assist them. Please check on the suitability of a course before booking and indicate your disability on the booking form.

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